Terms of Service Policy

PetStock Terms of Service Policy

Welcome to PetStock! These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our site and placing an order, you agree to these terms. If you do not agree, please do not use our site.

1. Acceptance of Terms
By using this website, you signify your acceptance of these Terms of Service. We reserve the right to modify these terms at any time, and your continued use of the site following any changes constitutes your acceptance of the new terms.

2. Account Registration
When browsing our website you may be asked to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

3. Product Information
We strive to provide accurate product descriptions and pricing. However, we do not warrant that the descriptions or other content on this site are fully accurate, complete, reliable, current, or error-free. In the event of a pricing error, we reserve the right to cancel any orders placed for products listed at the incorrect price.

4. Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including availability, errors in product or pricing information, or suspicion of fraudulent activity. If your order is canceled after your payment has been processed, we will issue a refund.

5. Payment
All payments must be made at the time of purchase. We accept various payment methods as indicated on our site. By providing your payment information, you represent that you are authorized to use that payment method.

6. Shipping and Delivery
We aim to process and ship orders promptly. Shipping times may vary based on your location and the shipping method selected. Once your order has shipped, you will receive a confirmation email with tracking information.

7. Returns and Exchanges
Please refer to our Return and Exchanges Policy for information about returning or exchanging products purchased from our site.

8. Limitation of Liability
To the fullest extent permitted by law, PetStock shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or the purchase of products.

9. Indemnification
You agree to indemnify, defend, and hold harmless PetStock and its affiliates, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorney fees) arising from your use of this site or your violation of these Terms of Service.

10. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be resolved in the courts located in the United Kingdom.

11. Contact Information

If you have any questions about these terms of service, please contact us at info@petstock.net.

Thank you for choosing PetStock! We appreciate your business and are here to serve all your pet supply needs.